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How long have you been giving financial advice?

We have been trading as Prosperity since 2009. However, many of our IFAs have been advising for much longer.

How much is your advice likely to cost?

This depends on the advice required. We charge fees based on a percentage of the initial amount invested, but if you purely want advice, we can charge you an hourly rate. This will all be discussed and wholly clarified at your appointment with us. Every client is different.

How are you paid?

We can be paid in various ways. The most common is by deduction from your investment. However, we can take separate payments from you (cheque or bank transfer only), and we sometimes take a commission for life provider products instead of a fee.

How much money do I need to be an investor?

There is no set amount of money required to become an investor. We provide solutions for all levels from self-selected portfolios to full bespoke portfolio management. We work on a treating customers fairly principle and your adviser will be able to best advise you with the solution to fit your needs.

What type of clients do you mostly see?

We see clients from all walks of life. This can be clients that are buying a house and are looking to protect their assets, to clients who are saving for their future and planning for retirement. We also help businesses and employees with protection and retirement planning, amongst other aspects of financial planning and provision.

What are most of your clients trying to achieve?

Most of our clients want to reach their long-term financial goals. We spend a great deal of time nurturing a client-professional relationship; we work alongside our clients to help plan and meet their objectives, whilst allowing for change of lifestyle along the way.

What products and needs to do you advise on?

At Prosperity, we believe in “active management”, and as independent financial advisers we search the whole market to find the right product and provider for you. This is a huge market, because of this we have our own Investment Committee to aid our research. Our Investment Committee then select the most preferred products and providers to meet our clients’ long term goals.

What about the products I already have?

These can also be reviewed and advised on by our professionally qualified Financial Advisers.

What information will you need from me to able to provide me with financial advise?

We will book in a first meeting with you which is free of charge. In this meeting, we will conduct what is called a Fact Find to learn more about you and allow us to understand your financial circumstances, goals and objectives. We ask that you provide as much information as possible to help with our analysis. This will inform us on how best to advise you.

How do you deal with a client who has a few different financial objectives?

We prioritise the most important needs and work with you to help find and create the best solution for you. Sometimes this involves looking at multiple needs at the same time to meet an overall objective.

Will my money be safe?

All investing comes with a certain amount of risk. Your adviser will discuss these risks with you in-depth and ensure the appropriate amount of risk is taken with your portfolio to meet your required objectives. However, Prosperity is regulated by the Financial Conduct Authority (FCA) and is also covered by the Financial Services Compensation Scheme (FSCS). Details of these can be found in our Client Agreement which will be issued to you at our first meeting.

What qualifications do you have?

All Prosperity financial advisers are a minimum of Level 4 Diploma qualified and meet (or exceed) the regulators minimum requirement to provide professional financial advice. All our advisers hold a valid Statement of Professional Standing certificate which has to be obtained annually, and Prosperity provide and monitor this training on a regular basis.

If you are charging me ongoing fees, what will I get for this?

Prosperity provide both transactional and ongoing portfolio management. For ongoing management, we provide a raft of services for a fee. These services are stated in our Client Agreement.

How do you keep up to date with changes that might affect your clients?

Along with our Investment Committee which meet on a quarterly basis, our advisers are regularly informed of changes in the marketplace and also global and economic developments. In addition we have regular Continuing Professional Development (CPD) programmes for our advisers which are issued by one of the top accredited bodies in the UK. These are recorded and examined on a regular basis.